Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and project address when you submit a quote request or contact form.
• Project Details: Descriptions of your home improvement project, preferred timelines, and budget range.
• Usage Data: Pages visited, time spent on pages, referring URLs, browser type, and device type collected via cookies or analytics tools.
• Communications: Any messages, emails, or phone records from your interactions with us.

2. How We Use Your Information

• To respond to your inquiries and provide project estimates
• To schedule consultations, site visits, and project work
• To communicate about your renovation project, timelines, and invoices
• To improve our website and understand how visitors use it
• To comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with:

• Service providers: Trusted vendors who assist in operating our business (e.g., scheduling software, email providers) who are contractually obligated to keep your data confidential.
• Legal authorities: When required by law, court order, or to protect the rights and safety of our company or others.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to analyze website traffic and usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may limit certain website functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Project records may be kept for up to 7 years for tax and legal compliance purposes.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (229) 516-4196
• Location: Bainbridge, GA — Serving Florida & Georgia